3 Core User Experiences: Resident, Admin & Staff
7+ Integrated Modules
The Problem
Property management is a fragmented nightmare. Residents use multiple apps, admins are buried in spreadsheets, and communication is chaotic—leading to inefficiency and poor resident experience.
The Vision
The vision for HomeEase was to create a single source of truth: a unified platform that provides residents with convenience, empowers administrators with data-driven tools, and integrates a marketplace to create a complete property lifecycle ecosystem.
Pillar 1: The Resident
The focus is on reducing friction in daily tasks like pre-approving visitors or paying rent, which directly increases tenant satisfaction and retention.
Pillar 2: The Admin
The admin dashboard provides a real-time overview of the entire community. We designed powerful tools to turn administrative chaos into streamlined control.
Pillar 3: The Business
An integrated marketplace allows residents to buy, sell, or rent properties, creating a new revenue stream and a complete lifecycle for the user.
What Was Delivered
A high-fidelity prototype mapping every user flow.
A scalable design system to accelerate development.
Detailed user flows for 3 core personas.
Strategic Takeaway
The key to this project's success was architecting a system where multiple user roles coexist with distinct features, yet share a consistent design language and data flow, creating a truly unified platform.
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